Article 1. Purpose
Article 2. Definitions
③ “Non-members” mean individuals or corporates who use the “Services” provided to the limited degree at the “Homepage”, without signing up for the membership.
⑤ Any matters not prescribed in these terms and conditions shall be governed by the relevant laws and regulations as well as the operational policies and the guidelines for individual services (hereinafter referred to as the "Detailed Guidelines"). In addition, if these terms and conditions conflict with the contents of the "Detailed Guidelines", the "Detailed Guidelines" apply.
Article 4. Scope of the Services Provided
① The "Services" provided at the “Homepage” by the “Company” are composed of the following items:
- Online Data Services: A 'B2B Cloud Software', providing financial data of lodging properties in Korea on an aggregate market level, while generated on an individual property level by artificial intelligence algorithms, through 'HBI Dashboard', and allowing the "Users" to diagnose and optimize positioning and competitiveness of an individual property, as compared to a customized competitive set of properties.
- Offline Advisory Services: A direct advisory services provided offline by the "Company" in association with lodging business and investment in Korea, based on the Partnership Program and the HBI Dashboard, to diagnose and optimize productivity and efficiency of individual lodging properties, through Project AVE, including project data management services.
- Any other “Services” the “Company” determines to provide at the “Homepage” for the convenience of the “Users” in using the Services, including online contents published by the “Company” in association with the “Services” identified in the Item 1 and 2 above.
② In principle, the "Services" illustrated in Item 1 above shall be provided to the "Members" for charges, while the "Company" may provide certain "Services" to the "Members" or the "Non-members" free of gharge, only for the public benefit or a reference in making the decision for subscription.
Article 5. Interruption of the Services
① The “Company” may suspend the “Services” in the event of the maintenance, repair, exchange, breakdown, or interruption of information communication facilities, such as computers, until the circumstance is resolved.
② The “Company” may redeem the “Members”, who have already paid for the relevant “Services”, for damages caused by such interruption of the “Services”. However, this shall not be applicable only if the “Company” is proved to be responsible for such interruption.
③ If the “Company” is no longer able to provide the “Services” due to change of business or merger with different businesses, the “Company” shall notify the “Members” of discontinuation of the “Services” in accordance with Article 6 hereof. In this case, the "Company" may redeem the “Members” in accordance with any separate agreement, if any, to the extent such discontinuation is caused by willful misconduct or gross negligence by the “Company”.
Article 6. Notification to the Members
① The “Company” may give notifications to the "Member" through the specified email address provided to the “Homepage” at registration.
② If the notifications shall be provided to unspecified number of “Members”, individual notifications can be replaced with posting on the bulletin board at the “Homepage” for at least one(1) week. However, individual notifications shall still be provided for matters that have a significant impact on the transactions between the “Company” and the “Members”.
Article 7. Protection of Personal Information
① The “Company” shall collect personal information at the “Homepage” to the extent it is necessary for providing the “Services” to the “Users”. The following items are required, and the other items are optional.
- Phone number (or a mobile phone number)
- ID (for the “Members”)
- Password (for the “Members”)
- Email address
② When collecting or using the personal information of the “Users”, the “Company” shall notify the purpose to and obtain consents from the “Users” in advance.
③ The “Company” shall not use any personal information for any purposes other than notified to and consented by the “Users”. When a new purpose of use arises or when the personal information is to be provided to a third-party, the “Company” shall notify the “Users” of such and obtain the consent by the “Users” before taking any action. However, this shall not be applicable for the following conditions:
- When it is required for public statistics, academic research, or provided in a form that does not identify a specific individual
- When it is required for the payment in association with transactions of the “Services” in the “Homepage”
- When identity verification is required to prevent misuse, abuse or theft of personal information
- When it is required by the laws and regulations
- When the relevant laws and regulations specified otherwise
④ When the “Company” uses the personal information of the “Users”, the “Company” shall specify or provide information required under the Act on Promotion of Information and Communications Network Utilization and Information Protection, including personal information manager (job title, name, telephone number and contact information), purpose of collection and use, and third-parties using the personal information (recipient, purpose and content), and obtain a prior consent of the “Users” pursuant to Item 2 and Item 3 above. The “Users” may withdraw their consent at any time.
⑤ The “Users” can request access to their personal information held at the “Homepage” and request for correction of errors at any time. The “Company” is obligated to take necessary actions to accommodate such request without delay. If the “Users” request correction of errors, the “Company” shall not use such personal information until the errors are corrected.
⑥ In order to protect the personal information, the “Company” shall limit the number of people who handle the personal information of the “Users” to a minimum, and shall be liable for the User’s damage caused by willful misconduct or gross negligence by the “Company”.
⑦ The “Company” or any third-party who receives personal information from the “Homepage” shall destroy such personal information immediately when the purpose of collection and use of the personal information is achieved.
⑧ The “Company” shall not leave the consent boxes for collecting and using the personal information checked by default. In addition, the “Homepage” shall specify the consequences of not giving the consent, and shall not limit or decline the applications for membership and/or ‘Paid Services’ due to not giving the consent on use of the personal information other than required.
Article 8. Obligations of the Company
② The “Company” shall establish a security system to protect the personal information of the “Users” (including credit card information) so that the “Users” can use the “Services” safely.
③ The “Company” shall be responsible for damages to the “Users” caused by any unfair labeling or unauthorized advertising with regard to the “Services”, as specified in Article 3 of the Act on Fair Labeling and Advertising.
④ The “Company” shall not send commercial advertising emails to the “Users” without the “Users”’ prior consents.
Article 9. Obligations of the Users
The “Users” shall not do the following:
- Use the personal information of the other “Users”
- Change information posted on the “Homepage” without approval of the “Company”
- Send or post information (computer programs, etc.) other than approved by the “Company”
- Infringe intellectual property rights, such as copyrights of the “Company”, the “Homepage” and/or other third-parties, without prior consents by the subject parties
- Damage the reputation of the “Company”, the “Homepage” and/or other third-parties, or interrupt their businesses
- Post obscene or violent messages, images, sounds, or other information that is contradictory to any public order and/or conventions
Article 10. Copyright and Restrictions of Use
① The copyright and other intellectual property rights for the proprietary work of the “Company” belong to the “Company”. However, this shall not be applicable if the work provided to the “Users” without any revision, amendment or reproduction by the “Company”.
② The “Users” shall not, directly or indirectly, transform, copy, distribute, publish, exhibit, sell, broadcast, or allow any third-party to use any information acquired during the use of the “Homepage”, without prior consent of the “Company”.
③ The “Company” shall notify the “User” and obtain a prior consent when the “Homepage” is to use the work whose copyright belongs to the “User”. However, the notification can be submitted after the fact, if a prior notification is not practically possible.
Article 11. Indemnification regarding the Services
① If the “Services” cannot be provided due to natural disasters, war, or other force majeure events, the liability of the “Company” for providing the Service shall be waived.
② The “Company” shall not be liable for any obstacles or damages in using the “Service” due to reasons attributable to the “Users”.
③ The “Company” shall not be liable for failures to provide the “Services” if such interruption is caused by telecommunication service providers.
④ The “Company” shall not be liable for damages caused by unavoidable reasons such as repair, replacement, regular inspection, and construction of service equipment.
⑤ The “Users” are responsible for protecting their own mandatory registration items (mobile phone number, email address, etc.) and passwords that they have provided to the “Homepage” to use the “Services”, and the “Company” shall not be liable for any damage caused by the leakage of such information by the “User”, whether intended or unintended.
⑥ The “Company” shall not be liable for any damages caused by the computer system of the “User” or the poor management of the personal information by the “User”.
⑦ The “Company” shall not be obligated to intervene in disputes that occur among the “Users” or between the “Users” and third-parties in association with the “Services”, and shall not be liable for damages caused in association with such disputes.
⑧ The “Company” shall not be responsible for the validity, suitability, legal rationality, copyright compliance, etc. of the contents provided at or linked to the “Homepage”, or included in partner companies (including websites), and shall not be liable for any loss or damage caused by them.
⑨ The “Users” shall be liable for any loss or damage that may occur by reproducing the “Services” provided at the “Homepage”, and the “Company” shall not be liable for such damages. However, the “Company” shall be liable for such damages if the damages are caused by gross negligence or willful misconduct by the "Company".
Article 12. Dispute Resolutions
① The “Company” shall operate a separate place or section handling the feedback of the “Users” or complaints at the “Homepage”. The "Company shall notify the “Users” of expected timeline if such feedback or complaints cannot be processed on time.
② The request for damage relief by the “Users” in association with disputes with the “Company” shall be subject to the arbitration by arbitrators designated by the Fair Trade Commission, the mayor or the governor.
③ When the “Services” at the “Homepage” is reused commercially and/or distributed to third-parties for profit, the copyright fee shall be charged directly to the “User”, indirectly through a legal representative, or by way of a litigation pursuant to the copyright laws.
Article 13. Jurisdiction and Governing Law
Article 14. Effective Date